Power of Choice and Advanced Meters?

Advanced meters can offer a dynamic, dependable and proven total systems approach to metering data collection and information analysis.

With the right product you can:

  • Make it easier to monitor usage
  • Give accurate meter reads
  • Provide more timely data
  • Deliver faster move in and out.

With Power of Choice effective from 1 December 2017, people are taking more of an interest in advanced meters.

We want you to have the right information.

What type of customer are you?

If you’re a business customer, you may have received advice your energy contracts are changing from 1 December 2017 in preparation for the Power of Choice metering reforms. Power of Choice is a government-led, industry-wide program to provide consumers with more opportunities to make informed choices about the way you use electricity products and services.

Under new metering rules, advanced meters will progressively be made available to all residential and small business customers. We’ve answered your most frequently asked questions about the changes below.

NMI* classification codes – help you to classify your size?

LARGE SMALL
Victoria: >=160 MWh

NSW: >=160 MWh

ACT: >= 160 MWh

QLD: >=100 MWh

SA: >=160 MWh

TAS: >=150MWh

Victoria: <160 MWh

NSW: <160 MWh

ACT: < 160 MWh

QLD: < 100 MWh

SA: <160 MWh

TAS: <150 MWh

* National Meter Identifier

Why change?

From 1 December 2017, the way in which metering services are provided to all customers will change as a result of the Power of Choice reforms.

Under the new Power of Choice (PoC) arrangements, a new role of Metering Coordinator (MC) has been created. A Metering Coordinator must be appointed by 1st December 2017 for each metering point.

The Metering Coordinator will be responsible for appointing the Metering Provider (MP) who installs and maintains the meter and the Metering Data Provider (MDP) who will collect the customer energy usage data and provide it to the NEM*, electricity retailer and other customer nominated parties.

The new role of the MC will be independent of both the network business and the electricity retailer. The MC will be responsible for appointing the MP and the MDP.

Under the new arrangements, large market customers will be able to appoint their own MCs and instruct their electricity retailer about the appointment. The option for small consumers to engage their own MCs is not included in the core arrangements at this time.

* National Electricity Market

What are the responsibilities of Metering Coordinator?

From 1 December 2017, the role & responsibilities of the existing Responsible Person (RP) role will be replaced and performed by the role of Metering Coordinator. In the new setup, metering services for all new connections will be contestable.

Key MC responsibilities include:

  • MP & MDP Appointments – For every connection point the Metering Coordinator must appoint a ‘Metering Provider’ for the metering installation and ‘Metering Data Provider’ for the metering data activities.
  • Coordinating the provision of Metering Services:
    1. Metering Installation (provision, installation & maintenance)
    2. Metering Data (collection, processing, retention & delivery)
    3. Contract Management with Customers & Service Providers
    4. Billing & Payments for Market Transactions (Metering services)
    5. Service Level and Performance Reports for Market Transaction.

What role is Metering Dynamics accreditated for?

Metering Dynamics will continue to be accredited as a Metering Provider and Metering Data Provider in all jurisdictions across the NEM. We will continue to provide ongoing services as arranged between the parties.

Metering Dynamics is also accreditated as a Metering Coordinator and are working closely with our retail and large market customers.

As a new Metering Coordinator, Metering Dynamics will offer a full range of compliance related MC services required under the new Power of Choice rules.

Benefits of appointing Metering Dynamics as Metering Coordinator include:

  • Independent metering services provider – We offer Metering Coordinator, Metering Provider, and Metering Data Provider services independent of customers’ electricity retailer
  • Streamlined metering installation process
  • Eliminate unexpected metering churn during the term of the Metering Agreement
  • Security of contract tenure (metering and enhanced value services).

Take action

As a result of these regulatory changes, the arrangements that we currently have with you as a large market customer will need to be altered. Under our current Contestable Customer Metering Agreement (CCMA), Metering Dynamics is appointed as the MP & MDP. The only minor change required is for Metering Dynamics to be appointed as an MC.

If the electricity retailer is not advised of your choice of appointed MC, the responsibility will transfer to the incoming electricity retailer. The electricity retailer can then appoint their own Metering Coordinator.

Potential impacts

The inability to influence Metering Services may result in:

  • Change over to another MP, MDP and meter removal
  • Inability for Metering Dynamics to provide enhanced value services that you currently receive (including InfoDynamics, ActiveDash, nRT, EMP Multi Plus, Modbus, output pulsing, additional and ongoing third party data feeds etc.)
  • The loss of Metering Dynamics as your experienced, reliable and proven independent Metering Provider and Metering Data Provider.

FREQUENTLY ASKED QUESTIONS

How do Advanced Meters work?

Advanced meters, otherwise known as smart meters, are the next generation of electricity meters. Unlike the past generation of meters, they communicate between your home and your energy supplier using a wireless network.

Advanced meters use a very low power radiofrequency (RF) to communicate information such as meter readings to a base station for use in providing electricity service to customers.

They measure your home electricity use every 30 minutes and send this data automatically to your retailer every day via a secure wireless network. In future, the advanced meters will have the capacity to provide real time data to the consumer.

What’s the difference between advanced, intelligent, ‘smart’ and internal meters?

These terms – plus remote-read meter of unregulated meter – are often used interchangeably, but they don’t necessarily mean the same thing. The term ‘advanced meter’ is being used by us as the terminology to describe a compliant interval meter with both a digital readout and a communication device to send and receive data. An interval meter is only one component of the advanced meter.

The term ‘smart’ and ‘intelligent’ are also being used in various parts of the world to describe a similar set of meter features/ components, but we are not using these terms. We refer to the older style accumulation meters (eg Type 6) as ‘basic meters.

Why does the Power of Choice project exist?

In 2012, the Council of Australian Governments (COAG) commissioned an investigation into improving consumer choice of products and services relating to electricity.
One of the key recommendations was to create competition in the metering space by:

  • Separating out the provision of metering services from distributors
  • Creating opportunities for new participants to enter the market and for new products and services to be based on digital meter functionality
  • Bringing greater control and choice to consumers through the introduction of advanced meters and by requiring retailers and distributors to give them detailed data on their power usage patterns.

This mandate means all new and replacement meters must be advanced after 1 December 2017.

Moving forward, we will also be offering advanced meters to customers who want to replace their existing basic meters with advanced meters and will be working towards realising the business and customer benefits the project can bring.

I’m building a new home, who should I call?

From 4 December 2017 all meters installed in new properties will need to be an advanced meter. Your electricity retailer will arrange this installation for you.

I’m a business customer, does this affect me?

Yes, these rules are the same for small business, as well as residential customers.

What if I don’t want to change?

You don’t need to change meters immediately.

However, after 4 December 2017, if your meter needs replacing (due to defects or similar issues) or you need a new meter for any other reason, then your replacement meter will need to be an advanced meter. Your utilities provider will sort out the installation for you.

Do advanced meters cause any health effects?

Health authorities around the world, including the World Health Organisation (WHO), have examined the scientific evidence regarding possible health effects from advanced meters. Current research indicates that there are no established health effects from the low exposure to the RF EME from advanced meters.

Where do I go for more information?

Looking for more? Read all about it on the AEMO Power of Choice web page.