FAQs

Who are Metering Dynamics?

Metering Dynamics is a Network Operator in South East Queensland. We provide a range of metering and information solutions across Australia to enable our customers to understand their usage, support cost recovery as well as providing National Electricity Market services.

Please visit our About Us page for further information.

What metering services do you provide?

We provide a range of NEM services as well as Sub-metering and Information provision.

Please visit our Products and Services page for further information.

Do you provide installation?

Yes, we can provide solutions from simple meter supply through to complex turn key projects. Installation is just one of the additional services we can provide.

Please visit our Products and Services Page for further information.

Can I just purchase a meter from you?

Yes, we have established MeterShop to allow our customers to quickly and easily purchase a range of metering products.

Please visit the MeterShop page for further information.

I want to see my meter data in a graph, can you help?

Absolutely, we have a range of information management solutions that will enable you to visualise your meter data, whether it’s electricity, gas or water.

Please visit our Information Solutions page for further information.

How do I read my residential smart meter?

Metering Dynamics has created a range of reference guides containing information about the EDMI Meters. Please click below to download the copy for your reference:

EDMI Mk7A
EDMI Mk7C
EDMI Mk10A

How do I get technical support?

Please visit our Support page.

Do you provide services nationally?

Yes, Metering Dynamics provides Products and Services across Australia.

How do I purchase from your website?

We have established MeterShop to allow our customers to quickly and easily purchase a range of metering products.

Please visit the MeterShop page for further information.

Can you provide Power Quality reports?

Yes, for further information please visit our Information Solutions page.

Do you provide solutions for water and gas meters?

Yes, we can provide data loggers to capture water and gas meter usage. We can even provide new water and gas meters if required.

Please visit the Multi Utility Sub Metering Solutions page for further information.

I need my meters validated for NABERS, can you help?

Yes, Metering Dynamics provides an Enhanced Validation Service that can assist your accredited NABERS Assessor in completing the required validation checks.

Please visit our Brochures page for a fact sheet.

Can you provide Pulse Outputs from my existing meter?

Possibly. We will need to ascertain the meter currently in place. If Metering Dynamics is your MP/MDA then it is very likely that we can provide this service.

Please Contact Us for further information.