• Discover the Range of Electricity Meters & Accessories available through MeterShop.

MeterShop provides an easy way to discover our range of products including single phase electricity meters, three phase whole current & CT meters for low voltage/ high voltage applications including meter templates and a variety of auxiliary devices like pulse splitters, MODBUS converters, SIM free modems and more.

Did you know that you can experience a faster, hassle-free shopping experience through MeterShop’s e-commerce facility including enjoying discounts based on volume purchases?

Visit MeterShop today and find out more by clicking here.

  • Daylight Savings Has Begun – How will this affect you?

Daylight Saving Time came into effect on October 6th (2am), and runs through to April 5th (2am).

If you are in Queensland, Northern Territory or Western Australia our interactions will remain the same. If you are in a Southern State and therefore affected by Daylight Saving Time it is important that you keep the following in mind:

Standard Metering Dynamics Support Hours
The Metering Dynamics standard support hours are 7.30am – 4.00pm (AEST).

Meter Data & Information Systems
As per the Australian Electricity Market Operator (AEMO) rules, all meter data for states governed by AEMO is provided in AEST, Daylight Saving Time is never applied. Due to the way in which meters are read outside of the AEMO area, data for meters located in WA and NT is always provided in “Standard” local time (AWST & ACST respectively).

InfoDynamics reports do not incorporate Daylight Saving Time – Please refer to our TOU fact sheet which explains the TOU periods for InfoDynamics

EMP Multi Plus users have the option to “Apply Times” to Bills in the system, in order to accommodate Daylight Saving Time. Please contact the Information Support team via MDInfoSupport@meteringdynamics.com.au if you are unsure how to do this.

  • On-Selling Electricity? Take Advantage of Metering Dynamics Experience with Embedded Networks.

Whether you call it an Embedded Network, Inset Metering, Private Metering or Bulk Supply Metering. Metering Dynamics has the proven and dependable capability to partner with you on your next project. Metering Dynamics has been facilitating the regulated bulk supply metering process in Queensland for well over a decade, and the last 5 years has seen us ramp up across Australia. We have proven experience establishing Embedded Networks in NSW, VIC, SA, QLD and WA including several large shopping centres, commercial facilities, blue chip commercial buildings, retirement villages/communities and gated communities.

If you need a full installation service, supply and commissioning, or supply only Metering Dynamics can tailor a solution based on your requirements.

Through our data services, we are experienced at working with your chosen third party Embedded Network Operator as required. We can offer you raw data, NEM12 data, enhanced data analysis with one of our proprietary information products, or setup your network to feed ModBus data to the Building Management System.

To have a confidential discussion about our proven case studies and your next project give our Embedded Network specialists a call on 1300 792 611 (option 5) or alternatively email sales@meteringdynamics.com.au

More information is available here: www.meteringdynamics.com.au/product/embedded-networks/

  • Did you know?

• We’ve been providing solutions to enable on billing for Serviced Hot Water since 2002 and have tens of thousands of meters connected to our data logging solutions across Australia.
• Our solutions deliver data to Body Corporates, Property Managers, Industrial complex owners and verified third parties to enable accurate and timely billing of hot water consumption.
• We can also provide solutions to capture the main incoming gas and water supplies for a complete site overview.
Click here to review our solutions: www.meteringdynamics.com.au/product/tenancy-metering/

This past year has been another exciting one for Metering Dynamics as we continue to grow in an increasingly competitive, challenging and evolving market. In 2014 we experienced healthy growth across all of our portfolios, and have grown closer to our partners, customers and suppliers across Australia. In 2014 Metering Dynamics has delivered significant customer projects, completed significant improvements to our range of information products, introduced new technology and further developed our MeterShop web store.

Highlights from this year include:
• EMP Multi Plus Upgrade – The majority of EMP Multi Plus customers were upgraded to the latest version which included a significant number of improvements to Billing functionality, the ability to schedule and send automated emails from the system and the advanced capability of utilising customisable HTML email templates.

• New InfoDynamics user interface – The new InfoDynamics interface provides compatibility with the latest browsers and mobile devices, the ability for users to create and manage their own sub-users, as well auto-updateable schedules. These changes have resulted in InfoDynamics becoming even more user friendly due to the ability to more efficiently manage users and schedules.

• Trickle feed data delivery – The roll out of Trickle feed data delivery (in replacement of day 1,5, 10) further improved data quality to both customers’ EMP Multi Plus systems, InfoDynamics and Metering Dynamics’ internal systems by providing finals data the day it becomes available and allowing the automated resend of finals data past day 10.

• Streamlined Metering Dynamics’ Information Support – Customers may also have noticed some changes in the support of Metering Dynamics’ Information products. In order to more efficiently service the growing customer base and to allow for the support of future products, the existing EMPManager@meteringdynamics.com.au and InfoDynamics@meteringdynamics.com.au group email boxes were replaced with MDInfoSupport@meteringdynamics.com.au. This change has resulted in one point of contact for all information related queries and support, allowing the Information team to better manage queries and provide a higher level of customer service.

New Product Innovation – Passive Pulse Splitter for sharing of pulse data from water, gas or electricity meters. The Passive Pulse Splitter requires no power supply making it a simple effective method of sharing pulses with multiple measurement devices. Also launched was the Single Meter SmartHub to enable MODBUS communications from single meter installations – a simple way to connect to your BMS.

• Launch of MeterShop – This year we launched our MeterShop E-Commerce web store to enable our customers to buy meters online. Recently added products include the 3 input EDMI MK10A meter; keep an eye on our site in 2015 as we further increase our range.

Embedded Networks (EN) – Our success with Embedded Networks projects continues, delivering significant EN Projects across Australia.

Merry Christmas and all the best for 2015,
from the Metering Dynamics Team.

  • Did you know Metering Dynamics can assist you with metering solutions outside of the National Electricity Market (NEM)?

Metering Dynamics’ work has been highly regarded in the NEM since the company’s inception in 1999. NEM metering however, is only a small portion of Metering Dynamics’ expanding capabilities and portfolio.
Metering Dynamics delivers metering solutions Australia wide, with installed metering reaching as far as regional Western Australia, Tasmania and Darwin. Metering solutions that Metering Dynamics currently provide in non-National Electricity Market (NEM) regions include;

  • Electricity Sub-Metering
  • Parallel Metering for electricity
  • HV Electricity Sub-Metering
  • Water Sub-Metering
  • Gas Sub-Metering

In addition to common sub-metering, Metering Dynamics also provides these proven specialist solutions;

  • Embedded Networks / Bulk Supply Metering
  • Tenancy Metering of Electricity and Water
  • Serviced Hot Water

We are providing all of these services for a broad range of customers, varying from blue chip corporations, commercial real estate / property management companies, shopping centres, state and local government, multi site retailing, banking, major industrials, universities and TAFE’s as well as individual installations in commercial, industrial and retail outlets.
Metering Dynamics’ metering installations are typically remotely read via our market accredited Meter Data Agency allowing our customers to utilise the same range of Information solutions and services for all sites regardless of where the site is geographically located. We also provide metering solutions that connect to your local BMS, or are simply face read by your selected manual meter readers.
In addition to all of this, Metering Dynamics works closely with all relevant NEM based and non-NEM utilities in WA and NT to ensure that our customers can take advantage of arranged / installed data via Metering Dynamics’ information systems, such as EMP Multi Plus and InfoDynamics.

Metering Dynamics: It’s not just capability, it’s proven delivery.



  • Latest innovation from Metering Dynamics provides Alarming and MODBUS capability on one device.

In 2013 Metering Dynamics launched SmartHub – a device developed to meet our customers’ needs of unlocking MODBUS capabilities from a network of EDMI meters which is also flexible to set up and easy to support. Our customers have also expressed further desire to be informed immediately of a power outage or a phase loss, and to utilise SmartHub on a single meter install.
Metering Dynamics listens to our customers and values feedback. As a result, we are pleased to announce the release of the ‘Single Meter SmartHub’ which is built on the foundation of the successful ‘SmartHub’ solution. ‘Single Meter SmartHub’ is a multi-function device that enables your electricity meter to provide multiple outputs, including:

  • 31 standard registers of MODBUS data to a local building management system
  • Daily interval consumption data through remote communications
  • Instantaneous alerts on loss of supply and loss of phase conditions



  • MeterShop – A Growing Range of Solutions

Metering Dynamics has updated our MeterShop portal to provide a range of metering accessories that can assist you to deliver your next metering project successfully. Using the accessories available via our MeterShop ecommerce site you can:

  • Multi-Drop to a local reading system with ease using with the MiniHub: RS232 to RS485 Converter
  • Multi-Drop to a BMS system with MODBUS using the SmartHub 2
  • Share pulse outputs from your meter or data logger with a Building Management System: Passive Pulse Splitter
  • Enable MODBUS and Alarming feeds from your electricity meter with the Single Meter SmartHub
  • Enquire about other common accessories such as Modems, Test Blocks, Fuse Kits, Meter Panels, Antennas etc

Did you know that you can experience a faster, hassle-free shopping experience through MeterShop’s e-commerce facility including enjoying discounts based on volume purchases?

Visit MeterShop for all of your metering needs.

  • Did you know?

Metering Dynamics’ group mailboxes generally provide a faster response than our individual mailboxes.
For a full list of group email addresses download our contact list here.